Process returns quickly and accurately with profit machine’s RMA functionality. Keep track of the process; from the time it gets reported, to when the item is received at your warehouse!
Need to process an order over the phone? No problem at all! Process phone orders for your customers quickly and efficiently with an interface that is optimized for speed!
Customer accounts save your customers time at checkout. Customer Groups let you customize pricing, as well as promotions based on your specified requirements
Built-in functionality to automatically email your drop shippers with order information.
Furthermore, accurate shipping costs help to ensure you make a profit on when selling drop-shipped products!
Quickly communicate with customers and build lasting relationships with the built-in Customer Relationship Manager. Allow customers to email you specific questions about your products, your website, or their order, with the added ability to attach an image or document file using the CRM file upload feature. Optionally enable CAPTCHA for CRM to eliminate the occurrence of spam.
Built-in Reporting is available to help you quickly identify your top customers, see what products are being purchased the most, and which are your busiest days and weeks of the year!
Profit machine's Customer Relationship Module saves you from having to take customer interactions to email, where it is often lost or overlooked.
Feel uneasy about a particular order? Let profit machine's FraudWatch determine if it looks suspicious! Protect your business with Fraud Rules, Fraud Score and Community Alerts.